Microsoft 365 inactive mailbox restored

Severity highCloud & SaaSSingle eventstablecloud.identity.m365_inactive_mailbox_restored · v1.0.0

A soft-deleted or inactive mailbox was restored, or its contents merged into another mailbox.

What it detects

A soft-deleted or inactive mailbox was restored, or its contents merged into another mailbox.

Leavers' mailboxes are retained for compliance and then forgotten. They are also a rich target: years of correspondence, contracts and credentials belonging to someone who is no longer around to notice, and outside the account reviews that cover current staff. Restoring one into an account the attacker already controls moves that history somewhere they can read it, with no mail leaving the tenant.

The technique's tell is the DESTINATION. A restore into the original owner is ordinary recovery; a restore into an unrelated live account is a merge of one person's mail into another's.

MITRE ATT&CK mapping

  • T1213.002Data from Information Repositories: Sharepoint· Collection
  • T1078.004Valid Accounts: Cloud Accounts· Initial Access

False positives and triage

Genuine restores happen — an accidental deletion, a legal request for a leaver's mail, a migration rollback — and each has a ticket. Compare the SOURCE mailbox with the TARGET: recovery puts the mail back where it came from, while this technique lands it somewhere else. A target that is a recently active account, a source that belongs to a departed employee, or an actor who is not the mailbox owner and not on the Exchange admin team are each worth pursuing. Also check whether the restored mailbox belonged to someone in finance or leadership, which is who this is usually aimed at.

The rule

Declarative YAML read by the detection engine — data, never executed. Confidence 65%. Source: rules/cloud/m365_inactive_mailbox_restored.yaml, licensed under the Apache License 2.0.

id: cloud.identity.m365_inactive_mailbox_restored
version: 1.0.0
status: stable
severity: high
confidence: 0.65
platforms: [application]
mitre_techniques: [T1213.002, T1078.004]
description: |
  A soft-deleted or inactive mailbox was restored, or its contents merged into
  another mailbox.

  Leavers' mailboxes are retained for compliance and then forgotten. They are also
  a rich target: years of correspondence, contracts and credentials belonging to
  someone who is no longer around to notice, and outside the account reviews that
  cover current staff. Restoring one into an account the attacker already controls
  moves that history somewhere they can read it, with no mail leaving the tenant.

  The technique's tell is the DESTINATION. A restore into the original owner is
  ordinary recovery; a restore into an unrelated live account is a merge of one
  person's mail into another's.
match:
  provider: Office365
  event_action_any:
    - New-MailboxRestoreRequest
    - Undo-SoftDeletedMailbox
    - Restore-RecoverableItems
    - New-MailboxImportRequest
correlation_keys: [user_name, target_user_name]
false_positive_guidance: |
  Genuine restores happen — an accidental deletion, a legal request for a leaver's
  mail, a migration rollback — and each has a ticket. Compare the SOURCE mailbox
  with the TARGET: recovery puts the mail back where it came from, while this
  technique lands it somewhere else. A target that is a recently active account, a
  source that belongs to a departed employee, or an actor who is not the mailbox
  owner and not on the Exchange admin team are each worth pursuing. Also check
  whether the restored mailbox belonged to someone in finance or leadership, which
  is who this is usually aimed at.

Related detections

Run this rule on your own logs — offline

KIROSEC runs this rule and the rest of the library over Windows, Linux, macOS and cloud audit logs on the analyst's own machine. Every alert links to the events that raised it, and nothing leaves the device.

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